Questions, answered.

Free tracked UK delivery on orders over £60, so it ships free with any robe. Under £60, the delivery cost is shown at checkout.

Your estimated delivery date is shown under Add to cart on every product page, worked out from the moment you order. Every order ships tracked from our UK warehouse.

Yes, we ship to Europe, the US, Canada and Australia, and the delivery cost is shown at checkout. If you need to return something from outside the UK, please contact us first.

Free 60-day returns on everything. Send items back within 60 days of delivery, unworn and unused, in their original packaging, using a tracked service.

Read the full policy and start a return.

We don't do direct exchanges, but returns are free. Send your item back for a refund and place a new order for the size you need.

Sale and clearance items, Second Life Collection items, gift cards, personalised products, and personal care or hygiene items once opened or worn.

Every Seashell product is covered by our 3-Year Performance Guarantee. If it develops a fault from manufacturing, fabric or function, we'll replace it with a brand new one.

It doesn't cover normal wear and tear, misuse or accidental damage.

Cut generously enough to change underneath, not so oversized that you swim in it. Check the size chart on the robe page — if you're between sizes, size up for room to layer thermals.

Our L fits up to UK size 20 / 47" (119cm) chest with plenty of room to change inside.

Above that, drop us a message before ordering and we'll help you figure it out. If the fit's not right when it arrives, send it back free and order the other size.

Yes — it's what the robe is built for.

The knee-length cut and full front zip give total coverage, and the body is generous enough to peel off wet kit and pull on dry clothes without flashing anyone.

Beaches, car parks, riverbanks — whatever your spot, this handles it.

Properly waterproof.

The outer shell is rated to 10,000mm with fully taped seams — water won't sneak through the stitching even in a proper downpour.

That's the standard technical outdoor shells are built to, and it's why your phone and fresh clothes stay dry when the weather turns.

Warmer than most. A deep, high-pile recycled polyester sherpa that traps body heat the moment you pull it on — even over wet skin.

Most customers describe the first few seconds as "instant warmth." Paired with the windproof outer and oversized hood, it cuts the chill fast — no teeth-chattering in the car park for twenty minutes.

Properly absorbent. Heavyweight GOTS-certified organic cotton terry, woven thick to soak up water from your hair and skin in seconds — and lock in your body heat while you're at it.

It's the kind of robe you'll find yourself reaching for after a shower at home, not just after a swim.

Yes.

Our towelling robes are made from GOTS-certified organic cotton, and our changing robes from certified recycled nylon & recycled polyester.

All third-party certified — so it's not just marketing speak.

Choose 30 cups or 15 cups per delivery, and how often you want them — every 2, 3, 4 or 6 weeks — with free shipping on every order. 30 cups is £22 (73p a cup), 15 cups is £13 (87p a cup). Your free Seashell Flask arrives with your first 30 Cups box.

Yes — completely free. The Seashell Flask is a premium, double-walled, vacuum-insulated stainless steel flask worth £30. It comes free with your first 30 Cups subscription order, in Sand or Black, and is yours to keep.

Then your first delivery is on us — tell us within 60 days of your first delivery and we’ll refund the coffee in full, no need to send anything back. The flask is yours to keep either way. That's how confident we are in the roast.

Yes — skip a delivery, change how often it comes or cancel any time from your account, in a couple of clicks. It's a rolling subscription with no minimum term.

Stay subscribed to your third delivery and we’ll email you your mystery gift as a thank you. Nothing to claim and nothing to remember — it lands in your inbox. (Your welcome card says month four: we’ve moved it forward, so it arrives sooner.)

Our beanies, headbands and gloves are 50% merino wool, 30% nylon and 20% acrylic. The merino keeps you warm even when damp, and the nylon and acrylic stop them stretching or pilling.

Our socks are 48% merino wool, 48% nylon and 4% elastane, with reinforced heels and toes.

Hot for 6 hours, cold for 8 and iced for 30. It's double-walled, vacuum-insulated stainless steel, so your post-swim drink is still hot when you're dressed.

Designed in the UK, manufactured by partner factories audited for fair labour and environmental practice across Asia. Materials traceable through GRS, OEKO-TEX, and GOTS certification chains.

The team visits all suppliers in person each year.

Open and transparent.